ScottWolfe
05 / Brand + Product / Automotive

RepairSmith

The mechanic that comes to you.

A mobile-first service backed by Mercedes-Benz and Porsche, designed to make automotive repair feel clear, convenient and trustworthy.

Role
Creative Direction / Design Lead
Scope
Brand / Product / Growth
Work
UX / UI / Campaigns / Content
Platform
Mobile / Web / CRM
RepairSmith service van and automotive service icons
Funded by
01Unified brand system
3Acquisition channels
1:1Service at your location
01 / Foundation

Modern service. Human reassurance.

Moodboards established a visual north star that balanced trusted mechanical expertise with the ease of an on-demand product.

RepairSmith moodboard one
RepairSmith moodboard two
RepairSmith moodboard three
RepairSmith moodboard four
02 / Brand system

Consistency from van to viewport.

The style guide defined logo use, typography, color, iconography, imagery and voice so internal teams and partners could build one recognizable experience.

RepairSmith brand style guide
03 / Product

Book a mechanic without the shop.

The responsive experience clarified service options, pricing and appointment types, reducing friction while reinforcing confidence at every step.

RepairSmith responsive website
RepairSmith mobile booking experience
04 / Growth

One message across the customer journey.

Retention email, outdoor and performance creative carried the same approachable visual system from first impression through completed service.

RepairSmith lifecycle email program
RepairSmith outdoor campaign
RepairSmith digital advertising
RepairSmith social campaign
“Scott is a strategic thinker with a passion for creating great work. His design process is extremely focused on meeting objectives.”
Lee Florida
Senior Director of Brand & Communications, RepairSmith